How to Find a Legitimate Printer Support Number — And Avoid Tech Scams
Looking for a printer support number? Learn how to identify real vs. fake support contacts, avoid tech scams, and securely set up your printer using official sources.
Introduction
Printers are one of the most essential—and frustrating—pieces of technology in both homes and offices. Whether it’s a paper jam, connection failure, or software issue, users often find themselves in need of quick help. A natural response is to search online for a printer support number.
But here's the catch: not all support numbers you find are legitimate.
Fake printer support websites and phone numbers have become a well-documented method for scammers to exploit unsuspecting users. These scams can result in unauthorized remote access to your computer, financial fraud, or the installation of malicious software.
This article provides a step-by-step guide to help you safely find verified printer support contacts and avoid falling victim to fraudulent tech support operations.
Why Fake Printer Support Numbers Are a Problem
Scammers rely on urgency. They know that when users encounter printer issues, especially while under pressure to meet deadlines, they're likely to search phrases like “HP printer support number” or “Canon printer setup help” and click the first link that appears.
Unfortunately, many of these links lead to fraudulent websites designed to look like official manufacturer portals. Once a user engages, the scam typically follows this pattern:
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The user is asked to grant remote access to their computer.
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Fake problems are “diagnosed” and used to build urgency.
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A payment is demanded, often through gift cards or untraceable payment apps.
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Sensitive data or credentials are quietly stolen.
At LockUrBlock, we’ve tracked numerous cases where these interactions led to major financial losses and compromised devices — all from what started as a simple printer issue.
Step-by-Step Guide: Verifying Safe Printer Setup and Support Numbers
Here’s how to properly set up your printer and get support — the safe way.
Step 1: Identify Your Printer Brand and Model
You’ll need to know your printer’s exact brand (e.g., HP, Canon, Epson) and model number (e.g., DeskJet 2332, EcoTank L3250). This can usually be found:
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On the printer's body (front or top panel)
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On the original packaging
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In the purchase confirmation email or receipt
Step 2: Go Directly to the Manufacturer’s Official Website
Never rely solely on Google search results. Instead, manually type the official website into your browser. Here are the verified support sites for popular printer brands:
|
Brand |
Official Support Website |
|
HP |
https://123.hp.com |
|
Canon |
https://www.usa.canon.com/support |
|
Epson |
https://www.epson.com/Support |
|
Brother |
https://www.brother-usa.com/support |
|
Lexmark |
https://support.lexmark.com |
Warning: Domains such as, or any website that does not use the official company name may be fraudulent.
Step 3: Download Official Drivers and Setup Software
Once on the correct site:
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Enter your printer model
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Download the correct drivers and utility software for your operating system
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Install the software and follow the on-screen setup instructions
Avoid downloading drivers from third-party sites—they are a common vector for malware and spyware.
Step 4: Locate Verified Printer Support Numbers
Only use support numbers provided directly on the manufacturer’s official website. To find them:
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Navigate to the “Contact Us” or “Customer Support” section.
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Look for the official toll-free or local numbers listed there.
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Confirm the number on your product manual or packaging, if available.
Do not call numbers from pop-ups, unsolicited emails, or suspicious third-party blogs—even if they appear prominently in search results.
Step 5: Know the Red Flags of Tech Support Scams
Being aware of warning signs can help you avoid bad actors. Here’s what to look out for:
|
Red Flag |
Why It’s Suspicious |
|
Unofficial domain name (e.g., 123comsetup.biz) |
Likely not owned by the manufacturer |
|
Support number not found on the brand's official site |
May connect to scam call centers |
|
Request for remote access without proper verification |
A classic scammer tactic |
|
Demands for payment via UPI, gift cards, or PayPal |
Legitimate companies never request this |
|
Threats or urgency tactics (“Your device is compromised!”) |
Pressure-based manipulation |
Real Example: How Fake Printer Support Sites Operate
Several users have reported falling victim to sites mimicking HP’s support, including variations of 123comsetup.com. While some of these may redirect to legitimate portals, others route users to fraudulent phone numbers.
Once on the phone, victims report being asked to:
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Install remote access tools like AnyDesk
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Pay for “repair packages” or extended support
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Hand over credit card details or personal data
What began as a simple driver installation request ended in compromised financial accounts and stolen information.
Tips for Protecting Yourself Online
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Bookmark official websites for your devices, so you don’t rely on search engines.
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Use antivirus and anti-malware tools to detect unwanted downloads.
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Never give remote access to your system unless you're 100% sure who you're dealing with.
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If in doubt, hang up and call the number listed on your printer’s packaging or warranty card.
LockUrBlock’s Verdict: Stay Vigilant, Not Vulnerable
Your printer setup should never lead to a scam. By following verified procedures and being skeptical of unsolicited help or unfamiliar websites, you can protect yourself from fraud and keep your devices secure.
If you ever come across a questionable website or printer support number, report it to LockUrBlock. Our digital safety team will investigate and help others avoid the same trap.
Conclusion
Tech support scams are evolving — but so can your awareness. When looking for a printer support number, your best defense is caution, verification, and going directly to the source.
