Ethiopian Airlines Customer Service Number Addis Ababa – How to Get Support
Looking for the official customer service contact for Ethiopian Airlines in Addis Ababa? This article provides the verified phone numbers, office hours, and services offered by the airline’s support team at its main headquarters.
Ethiopian Airlines, the flag carrier of Ethiopia and a major player in African aviation, offers reliable and responsive customer service through its headquarters in Addis Ababa. Whether you're planning a trip, managing a booking, or seeking help with baggage or loyalty programs, having the right contact information is essential. This guide focuses on the Ethiopian Airlines customer service number in Addis Ababa and how you can use it for prompt assistance.
Official Customer Service Numbers – Addis Ababa:
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General Customer Service: +251 11 517 8407
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Reservations & Assistance: +251 11 517 4422
These numbers connect directly to the airline’s headquarters at Bole International Airport, Addis Ababa.
Office Hours:
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Monday to Friday: 8:00 AM – 5:00 PM
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Saturday: 9:00 AM – 12:00 PM
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Closed on Sundays and public holidays
Services You Can Access:
By calling the Ethiopian Airlines customer service number Addis Ababa, you can get assistance with:
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Flight bookings and cancellations
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Rebooking and ticket changes
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Baggage inquiries and claims
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ShebaMiles loyalty program issues
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Visa and travel document queries
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Corporate and group travel support
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General travel information and customer complaints
Conclusion:
The Ethiopian Airlines customer service number Addis Ababa offers a direct connection to the airline’s professional support team. Whether you are an international traveler or a local passenger, contacting their Addis Ababa office ensures timely and accurate service for all your travel needs.
