Travel can be unpredictable, which is why understanding airline cancellation rules is vital before you fly. The Hawaiian Airlines Cancellation Policy offers a range of options to help you manage your travel plans with greater ease and flexibility. Whether you’ve booked a last-minute flight to the islands or are planning well in advance, knowing your rights when canceling is crucial.

Which Tickets Can Be Canceled?

Hawaiian Airlines offers different fare types, and each comes with unique rules. Refundable tickets allow full cancellations with no fees, and funds return to your original payment method. Non-refundable tickets may not offer a direct refund, but travelers can typically receive future flight credits.

Importantly, Hawaiian has removed change fees for most of its flights, allowing travelers to reschedule without financial penalties. This change applies to both domestic U.S. and international flights, giving customers much-needed flexibility.

Simplify Cancellations with Flights Assistance

Navigating cancellation rules can be tricky, especially when you’re under pressure. That’s where Flights Assistance steps in. We help travelers interpret the Hawaiian Airlines Cancellation Policy, determine refund eligibility, and handle the cancellation process directly. Our team can also help you manage any unused credits or assist in rebooking—saving you valuable time and reducing the likelihood of costly errors.

How to Cancel a Flight with Hawaiian Airlines

If you’ve booked directly through the airline, use their official website or app to cancel your ticket. It’s easy:

1. Go to "Manage Flights."

2. Enter your booking confirmation and last name.

3. Choose the flight and select "Cancel."

4. Review the refund or credit amount, then confirm.

For tickets booked via travel agents or third-party platforms, you must cancel through them directly. The same applies for group bookings or flights combined with hotel packages.

Refunds, Credits, and Timelines

The Hawaiian Airlines Cancellation Policy ensures that eligible refunds are processed within 7 business days for credit card purchases and up to 20 days for cash or check. If your ticket was non-refundable, Hawaiian will issue an eCredit to use within one year.

Refundable and First Class fares generally have the highest cancellation flexibility. Always double-check the fare rules at the time of purchase to know your options clearly.

External Disruptions and Airline-Initiated Cancellations

In cases where the airline cancels your flight, passengers are usually entitled to a full refund, regardless of ticket type. This includes disruptions due to weather, mechanical issues, or public health emergencies.

Quick Tips to Remember

• Cancel within 24 hours of booking for a full refund (on tickets purchased 7+ days in advance).

• Save cancellation emails and credit documentation.

• Use Flights Assistance to monitor credit expiration and booking options.

Conclusion

The Hawaiian Airlines Cancellation Policy is designed to support flexible travel, offering peace of mind for both spontaneous and planned trips. Whether you’re dealing with a minor schedule shift or a major travel change, Hawaiian Airlines and Flights Assistance are here to ensure your journey is smooth—even if you’re not flying.