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How to get a refund on Google Play for past purchases

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  • You can get a refund on Google Play for certain purchases on the service. 
  • Depending on what you got, from an app to a movie to music, one or more of the approaches should help you get your money back if you're not happy with your purchase.
  • Google Play refunds hit at different times depending on the payment method used, with some refunds coming in a single day, while others can take up to a month.
  • You may get an automatic refund if you uninstall a paid app shortly after you paid for it, so if you quickly regret an app purchase, get rid of it ASAP.
  • Visit Business Insider's Tech Reference library for more stories.
So is that new Jessica Simpson memoir you bought not quite working out for you? Or is "Playmobil the Movie" turning out to be not exactly a cinematic masterpiece?
If you bought these or any of the other vast range of products available on Google Play, there's good news — you can get a refund in most cases.
The way you go about getting that Google Play refund differs based on what you bought, but in all cases, time is of the essence. The sooner you request a refund, the easier it is to get.
To request a refund for a purchase like a book, movie, or other product sold directly by Google Play, follow these steps.

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How to get a refund on Google Play

1. Go to your account page on play.google.com/store/account using your Mac or PC.
2. Click "Account" in the left hand column.
How to get a refund on Google Play
3. Then, click "Order history" at the top of the page.

4. Find the item you wish to be refunded and click on it, then select the "Request a refund" option.
5. Fill out and submit the form that populates, then you will have to wait (up to four days) as your refund is considered and, in most cases, granted. 
How to get a refund from Google Play
For an app created by a third party developer, which most are, you will likely need to contact the app developer directly to request a refund if you are outside the usual 48-hour grace period.
To contact an app developer for a refund, go to the Google Play store and find the app you purchased (or within which you made a purchase) and click on it, then scroll down to the "Additional Information" section.
There you will find contact info you can use to request the refund. You should keep your message brief, polite, and direct.

Related coverage from Tech Reference:

  • How to delete your Google Play history in 4 simple steps

  • How to send someone Google Play credit or books as gifts in the Google Play Store

  • How to clear your Google Play cache on an Android to make the app run more efficiently

  • How to check your Google Play balance using your computer or Android device

  • How to get Google Play on your iPhone, and use it to download movies, music, and more

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